Hertford's Best Local Computer Repair & IT Support Service
Your trusted local expert for professional PC, Mac & Laptop IT Support and the best computer repair service in Hertford.
I also provide general IT support for a wide range of devices, including Windows 10 & 11, Apple Mac & Android, as well as private computer lessons for adults (any level), and Microsoft Excel training.
I provide IT support & fixes for your:
Laptop
Chromebook
Desktop PC
Gaming PC
Apple Mac / Macbook
Computer that won't turn on
Broken Screen
Failed hard drive
Slow computer
And much more! See below for more details.
Expert Hertford Computer Repairs at Your Convenience
When it comes to IT support and computer repairs, you can count on Jay Matthew Computers to provide fast and reliable solutions.
With 20+ years of experience, I am a skilled IT technician and equipped to handle a wide range of PC, Mac & Laptop repairs, from hardware failures to software glitches.
Whether you’re a Hertford-based individual or business, you can rely on Jay Matthew Computers to provide exceptional IT support tailored to your specific needs.
Drop Off & On-Site Computer Repairs
At Jay Matthew Computers, customer service excellence is my priority. I understand how crucial your computer is to your daily life, which is why I go above and beyond to deliver exceptional service.
I guarantee my repairs and provide complete transparency throughout the repair process, providing you with confidence and peace of mind, which is why I believe I offer the best Hertford computer repairs service.
You can drop your computer off to me in Welwyn Garden City, or I can visit you at your home or business in Hertford. For more complex fixes I can take your computer away and bring it back once the repair is complete.
How can I help you?
Computer Repairs & Upgrades
Whether your laptop won’t turn on and you need an emergency repair, a failing hard drive is preventing your PC from starting up, or you need assistance upgrading your RAM or graphics card, I can help.
Slow Computer Fixes
If your computer is taking a long time to do anything and you wish it ran like it did when it was new, don’t despair! I can diagnose the cause of the slow down and implement the appropriate fixes to get your computer running smoothy and efficiently again.
General IT Support
From email to printers, blue screens to boot loops, and wifi to domains, I have the necessary experience to provide top-quality IT support for a diverse range of devices and services when you need it.
Customer Reviews
EXCELLENT Based on 80 reviews WGCBC- Membership2024-08-28Trustindex verifies that the original source of the review is Google. The second time I have needed to use Jay. He arrived next morning, bang on time and had my computer diagnosed and re-connected to the internet inside ten minutes. He also solved a power problem on our old tablet. Excellent and pleasant service with a very reasonable price. estelle mcgirl2024-08-27Trustindex verifies that the original source of the review is Google. Jay was brilliant when I had issues with my computer,mostly it was slow & sluggish internet connection but also a few other things..My knowledge base is quite limited so I needed the support. He came to the house which made it straight forward. The good news is that it is all working fine now & I wouldn’t have managed it myself so I am grateful. Jay was professional & trustworthy & was upfront about costs . I would definitely recommend him. Sharon Palmer2024-08-26Trustindex verifies that the original source of the review is Google. Jay was fantastic when I required an honest opinion on if to repair or replace my chromebook. He answered my query quickly and replied with an honest opinion. I will absolutely use his IT services again in the future, many thanks Jay! Francine Ross2024-08-23Trustindex verifies that the original source of the review is Google. Jay is very knowledgeable and helpful. I would recommend his services. Jason Beattie2024-07-24Trustindex verifies that the original source of the review is Google. Quick understanding helpful explained everything very easily thank you your a legend Shaun McSweeney2024-07-12Trustindex verifies that the original source of the review is Google. Super friendly, super knowledgeable and super fast! Jay repaired my PC very quickly and at a very good price. Highly recommended. It’s Darcey2024-05-31Trustindex verifies that the original source of the review is Google. Well what can I say about a very kind and extremely caring person who wants to help you with any computer issues.11/10 . Just pick up the phone and he will help you. Jay appreciates that’s we are not all computer savvy. I took my son’s computer he fixed it as he had a virus. We tried to sort it out ourselves but with no knowledge on this was making the problem worse. Thank you so much for your prompt response and help today. If I have any other issues will look no further. Thanks again . Anne Hunt2024-05-11Trustindex verifies that the original source of the review is Google. Jay serviced my fairly old laptop quickly and efficiently - about 5 years since I last had it serviced. He clearly explained what he had done to get it running without all the annoying pop ups. Great service - 2 day turn around and flexible about drop off and pick up but most importantly it reassuring to find someone you trust. Shaun O'Reilly2024-04-24Trustindex verifies that the original source of the review is Google. Jay phoned to say he would be 15 minutes late due to traffic. Then arrived as per new schedule. He then worked systematically through the various "niggles" my computer had explaining what he was doing every time. Just what you want. StickNik2024-01-16Trustindex verifies that the original source of the review is Google. Good service. Gave details of progress and steps taken, and fair with pricing dependent on results.