Jay Matthew Computers
I am an IT Support Technician with 20+ years of experience, offering professional IT support and laptop/PC repairs in homes & offices around Hertfordshire. I am based in Welwyn Garden City and cover the surrounding areas, including Hatfield, Hertford, Potters Bar, Stevenage, Letchworth & Hitchin.
I Efficiently Solve Technical Problems
I founded Jay Matthew Computers in 2018 due to a lack of high quality local computer repair businesses, with the aim of providing a valued local service. Many modern businesses, notably larger ones, tend not to prioritise the customer experience, and my goal was to create a business that was notably different by offering a great customer-focused service that operates with integrity and is highly efficient.
My Mission
I strive to offer the most reliable and efficient computer repair and IT support service in Hertfordshire, without compromising on quality or price. Through my work I demonstrate technical skill, integrity, and customer care excellence, with the goal of leaving my customers satisfied that the job has been completed efficiently and to a high standard. Local businesses thrive on word of mouth recommendations, and so consistently providing an excellent service is integral to achieving this goal.
Core Values
-
Integrity
Jay Matthew Computers is a business that can be trusted. I always keep my promises, and I always do what I say I will do. -
Customer Service Excellence
I am committed to providing my customers with the best possible service. I am responsive, helpful, and go above and beyond to make sure that my customers are satisfied. -
Efficiency
I carry out my work with excellence in mind, and always look for ways to improve my efficiency. I am organised, streamlined, and always aim to get things done quickly and accurately.
What Makes Me Different From The Rest?
My core values are ingrained and part of my DNA. I always strive for excellence in my work and I will always go the extra mile to provide a great customer experience.
- Highly qualified IT Support Technician
- Honest Pricing
- High Quality Repairs
- Responsive & Efficient Service
- Exceptional Customer Care
- Convenience: Drop-off or On-site Service
