General IT Support
I offer expert IT support to troubleshoot any technical problems across your devices and systems. As your trusted local IT support expert, I fix any problems and ensure your technology works optimally.
Services include:
- New device setup and configuration
- Computer diagnostic and repair
- Software troubleshooting
- Printer/scanner setup and fixes
- Network optimisation
- Data backups
- Security tools installation
- Remote assistance and on-site visits
With the robust IT support I provide, you can leverage your technology securely and efficiently. I take a proactive approach to identifying potential issues before they disrupt workflow.
Whether you need urgent troubleshooting, long-term maintenance, or consultation on optimizing your IT systems, Jay Matthew Computers has you covered. Contact me today to discuss your IT support needs.
Other Services
Computer Repairs & Upgrades
Laptop won’t turn on? Windows 10 stuck in a boot loop? Blue Screen of Death?! Call for a repair estimate and I will prioritise you so you can get back up and running ASAP.
I can also install new hardware for you, whether that be a new superfast SSD to replace your slow old hard drive, extra RAM, or a new graphics card.
Slow Computer Fixes
Why is your computer running so slowly?! And just when you need it most! There are a number of potential underlying causes, with both software and hardware issues equally common. I carry out a full health check to find the root cause and get your computer running like new once again.
Email Support
Can’t send emails? Outlook keeps crashing? I provide support for all email clients, including Gmail, Outlook & Thunderbird. I can also assist with all email providers, including BT, Sky and VirginMedia email. I also offer support for personal domain email as well e.g. 123-reg, IONOS, BlueHost etc.
Wifi & Broadband Support
Slow Wifi? Broadband not connecting? Bad signal in parts of your house? I can troubleshoot your connection issues and provide tailored solutions for your home networking setup.
New Computer Setup
Let me take the headache out of getting a new computer set up. I can install your new laptop / PC / Mac, transfer your data from your old computer, and set up all your software including configuring your email and anti-virus.
General IT Support
I provide general IT Support for a multitude of devices and services. I can help you set up your new printer, remove viruses, set up a data backup, carry out in data recovery from failing hard drives, speed up slow tablets, set up your Smart TV, and much more.
Private Computer Lessons for Adults
Do you find technology challenging or frustrating? I offer private computer lessons for adults of any age and skill level, delivered with patience and at your own pace. I explain terms and concepts in everyday language, with no confusing jargon!
